Customer Care
Shipping Alert
Weather, natural disasters and other uncontrollable events can interrupt shipping/transportation flow –anytime, anywhere and with little warning.
Winter storms are currently causing hazardous conditions in many regions of the U.S., this may cause some service delays and disruptions due to closures and canceled mail pickups. Note that potential service disruptions may not affect Express, Ground, International, Freight, Smart Post, Residential Deliveries, etc. all in the same. This may result in different levels of impact…other variables: which cities, states and ZIP Codes are involved.
Our top priority is providing the highest level of service to our customers. For specific shipment status information, please contact us at 877-559-0159 9am-5pm EST to insure that we can get your items to you in time.
We are ready to assist both scientist and facility management regarding laboratory animal anesthesia, anesthesia machines, induction chambers, breathers, as well as customization.The quality of our customer care matches the quality of our products. E-Z Systems® takes pride in providing friendly, expert customer service. A veterinarian is also on staff to answer any technical questions.
Warranty
E-Z Anesthesia, Euthanex and all members of the E-Z Systems family, stands behind our equipment. E-Z Systems will happily cover defects in materials and/or workmanship in our products for one year from the date of purchase. For full details of our warranty policy, please contact Customer Care.